For food labeling purposes, we attach a use by date of 3 years for whole peppercorn and 2 years for ground peppercorn from the date of packaging. Under the right dry and cool storage conditions, peppercorns can keep fresh for many years longer.
Just like coffee beans, you get the best flavour when whole peppercorns are crushed or ground just before you use them. Pre-ground pepper may lose their flavour very quickly if they are not stored correctly in airtight containers.
Another convenient option is to purchase our pre-ground pepper blend (Kalyarn) which are sealed in a 2.5g pack to ensure freshness.
Your will get the best flavours by using the traditional Mortar and Pestle.
The next best option is to use either a good quality conical-burr pepper mill or coffee bean grinder. Please remember to keep the grinding burr clean and dry all the time to ensure the best quality ground pepper.
Because our product is fully organic and does not contain pesticides, there is a chance that some packaged pepper might spoil under certain conditions. We will gladly replace any such products free of charge and cost. We apologize for any inconvenience caused in such situations. Please contact us at info@hongspices.com
Once your transaction is completed and payment is made, your order cannot be changed nor cancelled. If you choose not to accept delivery, we are not able to refund any and all payment made.
We uphold our product handling process very strictly to ensure food safety and hygiene, therefore items purchased cannot be exchanged, returned, or refunded, unless the item has been delivered in a damaged condition and rejected upon delivery.
Damaged products will be replaced as soon as possible with the next delivery to your zone.
